- Merchandise for return must be returned within 15 days of receipt.
- Merchandise for exchange must be returned in 30 days of receipt.
- If you believe you have received defected or incorrect merchandise, you must contact Customer Service within 5 days of the package's original delivery.
- Your makeup looks gorgeous on your face but it's not so nice on our clothes. So please take care when trying on your new garments for the first time. Exchanged clothing will only be accepted if returned in its original clean condition with all tags arrached and in unworn, unwashed, dry cleaned condition
- All footwear returns must include the original shoe box in its original condition, without postal labels.
- We reserve the right to refuse any items not returned in their original state.
- DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately. firstname.lastname@example.org
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. Unclaimed items are subjected to a 30% restocking fee or 15USD redelivery fee to cover postage costs.
REFUNDS AND PROCESSING
- Refunds will be processed within approximately 5 business days after we receive your return item.
- Original shipping charges are non-refundable.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items, discounted items, swimwear and undergarments are FINAL SALE !
DAMAGE TO ITEMS BY CONSUMER.
ALL MERCHANDISE IS INSPECTED THOROUGHLY BEFORE SHIPPING. WE CANNOT TAKE FAULT ON DAMAGED ITEMS AFTER THEY ARE WORN.
Please note that bandage items and other delicate material used in our garments are not subject to returns or exchanges if they are damaged while trying on. Please ensure accurate sizing is chosen. If an item feels like it does not fit please do not force it otherwise it will damage the item and we will not accept returns or exchanges on it. Please note that bandage is pressed then packaged at times this will cause silverlike or white marks on fabric please steam prior to use to remove any of the markings. The garment is not stained.
SHOPSTYLECO IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE EXCHANGED.